Online exam proctoring solution ProctorU has confirmed a data breach after a threat actor released a stolen database of user records on a hacker forum. And now, weve got receipts: in a telling statistic released by ProctorU in its announcement of the end of its AI-only service, research by the company has found that only about 10 percent of faculty members review the video for students who are flagged by the automated tools. Email addresses. Despite this, it has offered an array of automated features for years, such as their entry-level Record+ which (until now) didnt rely on human proctors. This has never been more troubling than during the pandemic, with schools adopting remote proctoring and surveillance tools at alarming rates and entering students homes via school-issued and personal devices. software to detect abnormal student behavior that may signal academic dishonesty. On the other hand, theyve all been quick to downplay their use of automation, claiming that they dont make any final decisionseducators doand pointing out that their more expensive options include live proctors during exams or video review by a company employee afterward, if you really want top-tier service. Educator Ora Tanner saw this and rededicated her career toward promoting tech literacy and School digital environments are increasingly locked down, increasingly invasive, and increasingly used for disciplinary action. For clarity: security breaches have only been, Over the past year, the use of online proctoring apps has skyrocketed. For clarity: security breaches have only been alleged by users, and ProctorU, a partner of ExamSoft, has had a breach. Protect your sensitive data from breaches. Data leaked includes full names, home addresses, emails, phone numbers, biometric keystroke data, *citizenship status*, "*proctor notes", and more! alum [Graduated bb!] (A separate University of Iowa audit they mention found similar resultsonly 14 percent of faculty members were analyzing the results they received from Proctorio.) Lawrence Abrams. Faculty and admin listen, especially when we all speak up. [3] disclose In a recent Center for Democracy and Technology report, 81 percent of Too many young people particularly young people of color lack enough familiarity or experience with emerging technologies to recognize how artificial intelligence can impact their lives, in either a harmful or an empowering way. 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On 7 August, ProctorU publicly acknowledged the breach on Twitter, claiming the leaked records did not contain any financial information. Typically, it occurs when an intruder is able to bypass security mechanisms. 4. . In particular, the plaintiffs alleged that ProctorU failed to provide the requisite data retention and destruction policies, and failed to properly store, transmit, and protect from disclosure these biometrics in direct violation of BIPA., The plaintiffs, who used ProctorU, asserted that while they were using the defendants software, ProctorU collected their biometrics, including eye movements and facial expressions (i.e., face geometry) and keystroke biometrics. According to the complaint, (o)ne of the ways in which ProctorU monitors students is by collecting and monitoring their facial geometry. The plaintiffs noted that ProctorUs privacy policy states, [w]e require you to share your photo ID on camera and we use that ID in conjunction with biometric facial recognition software to authenticate your identity. ProctorU allows teachers to ensure that students dont cheat when they take part in online exams. Security research and global news about data breaches. OnePlus Nord already has a big display problem, Apple refuses to update ChatGPT-powered app over safety worries, Best Samsung Galaxy S23 screen protectors in 2023, How to use ChatGPT to summarize an article, This six-minute foam roller exercise routine builds stronger muscles and releases tension in your lower body, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. The problem was in the software itself, so everyone who had this software installed was at risk, Keuper confirmed in an email. Schools and EdTech Need to Study Up On Student Privacy: 2022 in Review, Daycare and Early Childhood Education Apps: 2022 in Review, Coalition of Human Rights, LGBTQ+ Organizations Tell Congress to Oppose the Kids Online Safety Act, EFF Urges FTC to Address Security and Privacy Problems in Daycare and Early Education Apps, Federal Judge: Invasive Online Proctoring "Room Scans" Are Unconstitutional, Mandatory Student Spyware Is Creating a Perfect Storm of Human Rights Abuses, Podcast Episode: Teaching AI to Its Targets, Canvas and other Online Learning Platforms Aren't PerfectJust Ask Students, EFF Client Erik Johnson and Proctorio Settle Lawsuit Over Bogus DMCA Claims. Security experts and cybersecurity experts have been talking about this being a concern with online proctoring, but it really hasnt been reflected in the general conversation, said Calli Schroeder, a privacy lawyer with the Electronic Privacy Information Center. The authors suggested those findings indicated reduced instances of cheating. hide. The defendant has also failed to properly safeguard proposed class members biometric identifiers from unauthorized disclosure, as ProctorU experienced in July 2020 adata breach that exposed the records of nearly 500,000 students who used the software to take online exams, the lawsuit alleges. (At least one online-proctoring company, ProctorU, had previously reported a data breach, in 2020 an incident in which a hacker posted the records of nearly 450,000 people registered with the . In 2019, Australia was downgraded by global research organisation CIVICUS Monitor from an "open" to a "narrow" democracy, in part due to severe limits on press freedom and . The Chronicle researched about two dozen colleges that according to Google-search data of .edu sites compiled by Royce Kimmons and George Veletsianos, faculty members at Brigham Young University and Royal Roads University, respectively produced the most web-page results mentioning Proctorio. So far, shes been disappointed that many are still leaning on the tool, and not exploring alternative testing methods such as open-book and project-based assessments. A vulnerability detected last year in an online-proctoring software used by more than 2,000 American colleges is raising new alarm bells for experts, who say that too many institutions eager to assure the academic integrity of online assessments have failed to evaluate those platforms and weigh the risk of cyberattacks. On June 26, 2020, ProctorU was breached. Get a guided tour of your organizations security posture from an UpGuard team member. That is because these remote connections and user data collected could be compromised by hackers. Once the breach was discovered and verified, it was added to our database on August 6, 2020. If you hadn't heard, 444,000 ProctorU users had their data leaked to the public! [I]t's unreasonable and unfair if faculty members" are punishing students based on the automated results without also looking at the videos, says a ProctorU spokespersonbut thats clearly what has been happening, perhaps the majority of the time, resulting in students being punished based on entirely false, automated allegations. And the Senate and the Federal Trade Commission should follow up on the claims these companies made in their responses to the senators inquiry, which are full of weasel words, misleading descriptions, and other inconsistencies. The ProctorU database apparently contains the details of 444,000 people, including names, home addresses, emails, cell phone numbers, hashed passwords and organization details, according to Bleeping Computer (opens in new tab), which had a look at the stolen information. In 2022, student privacy gets a solid C grade. partner, ProctorU, using a personalized invitation e-mailed to you from noreply@proctoru.com. Weve also yet to see how ProctorU will limit the other harms that the tools cause, from facial recognition bias to data privacy leaks. Last year, I posted a series of articles about a purported "breach" at Ubiquiti. Thanks, you're awesome! Companies cant both advertise the efficacy of their cheating-detection tools when it suits them. Proctorio directed The Chronicle to an independent 2018 research study that identified lower test scores and shorter test times for proctored versus unproctored online exams. dodge critics by claiming that the schools are to blame for any problems. Your proctor would have filed a report regarding this and your score would have been cancelled. Its well past time for online proctoring companies to be honest with their users. ProctorU has disabled the server, terminated access to theAugust 6, 2020, A subsequent ProctorU blog post (opens in new tab) repeated the tweeted information, asserting that "the records were from 2014, and did not contain any financial information.". This is critical data for understanding why the blame-shifting argument must be seen for what it is: nonsense. Five Nights at Freddy's Security Breach is a survival horror game published by ScottGames. that it doesnt monitor students physical environments. Don't worry, everything you know and love about ProctorU remains the same: the people, offerings, trust, and innovation. ProctorU's blog post said that "ProctorU has disabled the server, terminated access to the environment and is investigating this incident., It added, ProctorU has implemented additional security measures to prevent any recurrence. ProctorU is a company that offers a proctoring service for academic exams and professional certifications. Read more here: Camp Lejeune Lawsuit Claims. Heres how it works. The answer is complicated. The plaintiffs seek certification of the classes and for the plaintiffs and their counsel to represent the classes; declaratory judgment in their favor; an award for damages; prejudgment interest; restitution and other monetary relief; an award for costs and fees; and other relief. For years, online proctoring companies have played fast and loose when talking about their ability to automatically detect cheating.
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