Decluttr focus on these contact channels rather than phone which allows a greater level of speed and service when dealing with inquiries. Decluttr, which is the subject of today's review, has quickly become a popular app for selling used media. I am on Social Security and can't afford to lose money on a product that was a mistake to buy. I declined and they sent my package back. Some reviews have reported that Decluttr has unfairly claimed more damage to items than sellers originally noted. Email: inquiries@decluttr.com. Trustpilot rates Decluttr a 4.5 out of 5 stars as of this writing. devices sent were then changed to a lower price once received. However, we recommend that you use a fully tracked insured service that covers you for any damage or lost items in transit. Amazon Trade-In; 410 Terry Ave N Seattle WA 98109; BizzProWireless; 2240 Belleair Rd #180C Clearwater FL 33764; BuyBackBoss; 941 S Park Lane Tempe AZ 85281; BuyBackEngineer My rating is 3 stars for the people who pulled the items from inventory and shipped it loosely in an envelop and 5 stars for the customer service team, so that makes it an average of 4. website does not give customer service phone number when contacting and when box was received they failed to update the information on the site, leaving me to believe that the box sent was missing. I used my phone to scan . Should you need to contact Decluttr, you can do so using the contact form on their website or the following phone number, email address and mailing address: Phone: 678-766-1762. Fortunately, Decluttr offers a way to submit inquiries about issues like orders and payments. * If you could please contact our Decluttr's customer service team either by email or telephone. Unfortunately, Decluttr does not offer phone customer service. Once they received my item, the quoted amount was sent to my PayPal account within 2 days! The Decluttr Store has a huge range of CDs, DVDs, Blu-Rays and refurbished tech, including cell phones and tablets, at amazingly low prices. No Custmer Service. Decluttr has a consumer rating of 1.16 stars from 182 reviews indicating that most customers are generally dissatisfied with their purchases. On decluttr.com, there will be a related Decluttr promo code details page, you can also click to see how to use and precautions. You don't need to give us your order number. Decluttr shipped it by having DHL pass it off to USPS. Decluttr wrote that the phone is in "Very Good" condition - the phone has huge bump. It's so easy. Please make sure your order number is visible on the box: decluttr. We pay the most for tech! KENNESAW GA. 30144-6428. the good news is that customer service is great and they're willing to credit you for the stuff you didn't get or didn't arrive in good condition. Linda Lyons 811 Vine St. Baraboo, WI 53913 Phone number 608-963-7933 Thank You. Instead, these items just take up space in our homes. What is your returns policy for Media items? Decluttr military discount. The 30 best referral programs for travellers. Of the small percentage (6%) of bad reviews, most concerned perceived bait-and-switch tactics once the item arrived at the Decluttr warehouse. Smartphones: Yes. Simply get an instant valuation, ship for FREE and get paid! Some people have said Decluttr has mixed up tech items sent to them and said there was more damage than the seller reported. Decluttr Reviews. Contact information. Check out what 21,586 people have written so far, and share your own experience. customer service is slow and no personal contact. If you ever feel that the device received does not match the condition described, please contact our Customer Service team at contactus@decluttr.com with some images of the device and we can look to resolve this for you. Never Received Item; No Follow-Through from Customer Service. Phone: 212-495-0202. Log into your Decluttr account to complete an order, view your current orders and print another copy of your pack and send guide. Thank you for contacting Decluttr. Replacements will be issued on the same day as your request depending on stock levels. Do you agree with Decluttr's star rating? However, we recommend that you use a fully tracked insured service that covers you for any damage or lost items in transit. Contacting our Decluttr support team is quick and easy. Mailing Address: Decluttr 4175 Royal Drive Suite 300 Kennesaw GA 30144 Contact information. Once your order has arrived, we'll send you an email to let you know we've received it. We use a number of different criteria in order to fulfil our aim of offering users the best price possible for their DVDs, CDs, Blu-Rays or Games. My only negative is that it would have been better if I didn't have to request the 10%. All of our Media items are covered by our qual. I'm just amazed at how well this refurbished phone works. Check out what 22,304 people have written so far, and share your own experience. A recent Decluttr code gave service members 15% off sitewide. Jonathan Beirne. Here's our full list of travel apps and platforms that offers generous rewards. However, they have made mistakes, as you can see by reviewing their BBB complaints. This used phone camera and the new Pixel 4A both take some comparable and excellent pics. Can I cancel my order and have the items returned? Decluttr is great for selling these items, but don't expect a big payday. The amount we are ableto pay users for their old DVDs, CDs, Blu-Rays or Games is item dependent. Decluttr doesn't know what a Switch controller is. I haven't been receiving any automated updates. Share your voice on ResellerRatings.com If you'd like to sell a Samsung device you'll . If you could please contact our Decluttr's customer service team either by email or telephone. I contacted Decluttr with Amazon's "Different from what I ordered > Ask for a replacement" - no response from Decluttr. Alternatively, if you are unhappy with the device, please feel free to return this to us using your 14-day money-back guarantee. Please make sure your order number is visible on the box: decluttr Entertainment Magpie 4175 ROYAL DR NW Site 300 KENNESAW GA 30144-6428. If you transfer your phone line from an older SIM to the new 6-month free SIM card, any remaining plan credits will be forfeited. Contact Email inquiries@decluttr.com Phone Number 678-766-1762 Decluttr is America's fastest growing re-commerce business in the consumer tech and physical media industry. Check the Daily Beast coupon page, because sometimes you will find a time-limited discount or bonus offer just for service members. Pro: You make money. Decluttr holds your trade-in amount for 28 days to fight inflation. Contact Information 4175 Royal Dr NW STE 300 Kennesaw, GA. Decluttr is a trade in program that specializes in used tech and media such as CDs, DVDs, and Blu-rays. I contacted Amazon customer service who contacted Decluttr - no response from Decluttr. . This was not the condition it was sent in. You just scan the barcodes from the app on your phone, put them in a box and print the labels. Continue as a New Customer. Please contact us by email for the fastest response. I reached out via phone on the third day and spoke with the rudest customer service agent. Contact customer service for help transferring over your current phone number. The platform offers users a hassle-free way to exchange their unwanted tech and media for cash, featuring instant valuations and next-day payment upon delivery of the item. They can be reached by phone by calling 678-766-1762, or you can email them at support@decluttr.com. COVID-19 Update: We're here to help! Prices can range . Contact customer service for help transferring over your current phone number. If you're a seller you may also find bonus coupons just for military . . Do you agree with Decluttr's star rating? How to contact Decluttr? Yes! Regular travelers might already use . What is "Bad ESN" and how can I resolve it? Email: inquiries@decluttr.com. ESN stands for Electronic Serial Number. 1,348 reviews for decluttr.com, rated 3.16 stars. I have contacted Decluttr via live chat and was told on March 26,2021 and was told I would be contacted within 72 hours, Its been 6 days now and I resent an email as I can not contact via live chat and email says I will be contacted in another 3 days. Customer Service. New York, NY 10163-4668. You can easily find the "Contact Customer Service" button provided by Decluttr by browsing the decluttr.com homepage and any detailed pages. Decluttr's prices change depending on the stock level of the item(s) in question. I previously completed a valuation for my device, but now the valuation amount is different? Items like books, textbooks, CDs, Blu-rays, and DVDs can take up valuable space at home. I wanted to warn the people using Decluttr that the company has nonexistent customer service. website does not give customer service phone number when contacting and when box was received they failed to update the information on the site, leaving me to believe that the box sent was missing. Do all Tech items you sell come with a limited warranty? Their customer service department seems ready and willing to resolve disputes quickly, though. Consumers complaining about Decluttr most frequently mention customer service, good condition and phone number problems.Decluttr ranks 28th among Consignment sites. We offer a FREE 12 month limited warranty. Check out what 22,291 people have written so far, and share your own experience. If you'd like to sell any Apple Tech you'll nee. Floor 2. Mailing Address: Decluttr 4175 Royal Drive Suite 300 Kennesaw GA 30144 Stay away from Decluttr, don't be . All i did was box them, and shipped them.. . How can I check up on the status of my order? Check out what 21,389 people have written so far, and share your own experience. Decluttr is the fast, easy and totally free way to sell cell phones, tech, CDs, DVDs, games and books. You can't get any easier than that. With regards to your enquiry, many questions you may have you can find the answers on our website at www.decluttr.com or simply contact our customer service by Telephone Number: 678-766-1762 9:00am to 5:00pm Monday to Friday (excluding Thanksgiving, Christmas Day, New Years Day) If you transfer your phone line from an older SIM to the new 6-month free SIM card, any remaining plan credits will be forfeited. I emailed decluttr but after 48 hrs still received no response. Click on the tracking number and you'll see up-to-date tracking information for your order. I declined and they sent my package back. | Read 19,701-19,720 Reviews out of 19,805 On the decluttr Store we offer a range of Tech. You'll get FREE tracked shipping with every order plus every tech item comes with a 12 month limited warranty. How do I send my old phone into Decluttr? How do I remove an iCloud account from my device? 23 March 2020 12:26. Contact us by email for the fastest response: Email: help [at] declutterfast.com. . Contact us Back to decluttr. Your lock policy begins with your new iPhone. How you choose to return your item is up to you. We are open from 9:00am to 5:00pm Monday to Friday (excluding Thanksgiving, Christmas Day, New Years Day). Regards Decluttr Where can I see any changes to my order and what happens to rejected items? Either way . We use a number of different criteria in order to fulfil our aim of offering users the best price possible for their DVDs, CDs, Blu-Rays or Games. | Read 19,181-19,200 Reviews out of 19,637 I have sent items to similar companies such as Eagle Saver and Decluttr who paid me via . | Read 20,121-20,138 Reviews out of 20,138 Read real customer ratings and reviews or write your own. Upon receipt of the return, we'll issue a refund if you've asked for one. Decluttr doesn't know what a Switch controller is. However, when I emailed customer service I received the 10% in my PayPal account. Contact Us. Win for the BBB. Media. Prices can range from .05 and up. The service is very user friendly, you scan your items, total them, and Declutter sends you an email with your invoice, and shipping label. POB 4668 #34690. So, in the event something bad happens, there is nobody to speak with. Regards Decluttr So I would like a label to send back to you and get my money back please. Decluttr is a great site to help you sell your CDs and DVDs. Given the complaints about the site losing items, we do not recommend sending them valuable electronics that you could sell back to, say, the Apple store, or a better-rated retailer. If you're looking to sell a cell phone consider Swappa, ItsWorthMore or Gazelle. If you've got stuff . Decluttr's prices change depending on the stock level of the item(s) in question. Existing plan credits and discounts cannot be transferred from one SIM to another. I sent 5 items to them in the middle of . Another Decluttr Review. Today I recieved an automated phone call from PayPal Customer Service saying that my information was being changed and that I needed to verify the pin they sent, I received like 5 calls, missed all but one as I'm at work and didn't hear my phone go off. Order Status. Once you complete the trade-in process on the Decluttr website, you'll be sent a UPS shipping label, so you can send in your device for free! How you choose to send is up to you. There have been reviews that voiced frustration with the lack of transparency with the company and bad experiences with customer service. Existing plan credits and discounts cannot be transferred from one SIM to another. 179 referral programs. (With phone messages, it is hard to hear the exact name and spelling.) Update- After two months the BBB claims department was able to help facilitate getting the full amount of money I was owed. Please choose your issue below -. Part of the UK's market leader in this segment (Entertainment Magpie), Decluttr provides the best value and best service for customers all across America. After checking out a number of ways to get rid of unwanted DVDs, games, and CDs, I decided to give Decluttr a try. | Read 5,121-5,140 Reviews out of 20,354 Decluttr's prices change depending on the stock level of the item(s) in question. customer service is slow and no personal contact. 4175 ROYAL DR NW. Do you agree with Decluttr's star rating? Currently, Decluttr will pay you $160 for a Playstation 4 Pro (1TB), $30 for an Xbox 360 Slim (500GB), and $44 for a Nintendo New 3DS. I received an email stating that my controller was missing and they revised my estimate from $170 to $102. Customer Reviews. - I have an inquiry about my order I have an issue with my payment I'm having problems sending my order I'd like to update my account details I have a general inquiry I'd like to report an issue with your website More Information About Rental. The reviews from both Google Play and the App Store are mixed, but as of Nov. 21, the app has an overall rating of 4.3 on both. | Read 3,901-3,920 Reviews out of 20,345 I bought an iPhone on Decluttr at the beginning of December, as a gift for my wife. We are open from 9:00am to 5:00pm Monday to Friday (excluding Thanksgiving, Christmas Day, New Years Day). I received an email stating that my controller was missing and they revised my estimate from $170 to $102. Your lock policy begins with your new iPhone. Entertainment Magpie. Although u sers generally enjoy this app, some express dissatisfaction with the app or the selling process. Tablets: Yes. 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